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Clinical Quality Management

The Clinical Quality Management Program supports a service delivery system that provides the highest quality of care.

  • bphclogo@3x-8

  • Questions about our work? Want to learn more?

  • 1010 MASSACHUSETTS AVE

    2nd FLOOR

    BOSTON, MA 02118

Mission and Vision

Mission

"The Clinical Quality Management Program (CQM) works with all subrecipients and other Ryan White stakeholders to continuously improve the care and health outcomes among People Living with HIV/AIDS (PLWH/A) in the Boston EMA, particularly around consumer care, consumer satisfaction, and health outcomes.”

Vision 

The CQM program will continuously strive to improve:

  • consumer care
  • health outcomes, and
  • consumer satisfaction for PLWH/A throughout the Boston EMA equitably.

The CQM Program will do this by:

  • using all available data to understand the needs in the service population
  • presenting this data to stakeholders to steer QM/QI projects
  • enhancing QM/QI competency among subrecipients, consumers, and the community, and
  • facilitating QI activities with our subrecipients. 
  • bphclogo@3x-8

  • Questions about our work? Want to learn more?

  • 1010 MASSACHUSETTS AVE

    2nd FLOOR

    BOSTON, MA 02118
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